FAQ

What are your delivery dates and hours?

Unless stated otherwise, we deliver all orders from Monday to Friday between 9:00AM and 2:00PM. Orders must be placed by 2:00PM the day before your desired delivery date.

How much do you charge for assembly and delivery?

  • $3.99 for the assembly and delivery of each order between $100-$200
  • $1.99 for the assembly and delivery of each order between $200-$300
  • $0.00 for the assembly and delivery for orders over $300

Is there a minimum order amount?

Yes, $100 per order.

What happens if a product I ordered is out of stock?

If you ordered a product that is out of stock, Delivurr will contact you and ask if you would like a substitute item or a refund.  That said, we do our very best to ensure that your items are never out of stock.

What forms of payment do you accept?

We accept American Express, Mastercard, Mastercard Debit, Visa, Visa Debit, PayPal, PayPal Express, Apple Pay and Google Pay. We do not accept cash or interac debit.

If you would like to group your bills into a weekly, bi-weekly or monthly format, please send us a private message. If you would like to pay by cheque, please send us a private message.

What if an item I want is not available on your website?

At Delivurr, we have direct relationships with hundreds of suppliers and are constantly updating our product selection. If an item you want is not listed on our website, please write a note on the cart page or send us a message. We will do our best to accommodate your requests.

What if I live outside of your delivery zone and would like to make a purchase online?

Delivurr is constantly expanding its delivery zone based on demand. If you are not within our delivery zone but would like to place an order, please send us a private message and we will see if we can expand to your area next!

Couldn't find the answer you were looking for?

Please contact us here for all other inquiries and we will reply as soon as possible!